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E-commerce & AI

AI Shopping Assistant Recommending Out-of-Stock Items?

An AI agent answering product questions from a static product catalog has no idea what's actually in stock right now — it'll confidently recommend something that sold out an hour ago, because nothing told it otherwise.

The fix:

pull real-time inventory status into the agent's context alongside product details, not just product descriptions. The agent should be checking current stock, not a snapshot from whenever the catalog was last exported.

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